Frequently asked questions

Coronavirus disease (COVID-19) is an infectious disease caused by a new virus. The condition causes a respiratory illness with symptoms such as a cough, fever, and in more severe cases, difficulty in breathing.

Scientists confirmed there had been the human-to-human transmission of the virus among close contacts such as family members. According to the Centers for Disease Control in the U.S., coronaviruses spread by coughing or sneezing; close personal contact, such as shaking hands; or touching an object or surface with the virus on it and then touching your mouth, eyes or nose.

According to the World Health Organization, signs of infection can include respiratory complaints, fever, cough, shortness of breath and breathing difficulties. In more severe cases, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and even death. The only way to confirm infection is with a laboratory test.

Social distancing involves interacting with as few people as possible and trying to avoid getting too close (nearer than two metres). Other social distancing measures are working from home, school closures and cancelling sporting events could help slow the rate of new infections.

People in self-isolation should stay at home, unless necessary, such as to seek medical care. They should wear a mask that covers their nose and mouth to go outside. Relatives and housemates can stay with you. However, health officials advise that any person in self-isolation should avoid contact with others — keeping a distance of at least two metres — and wear a mask that covers their nose and mouth. Frequent handwashing is critical. Officials also advise staying in separate rooms and using separate bathrooms if possible. It could take up to three weeks for the person who is ill to test negative for the virus. 

• Wash your hands regularly for 20 seconds, with soap and water or alcohol-based hand sanitizer.
• Cover your nose and mouth with a disposable tissue or flexed elbow when you cough or sneeze.
• Avoid close contact (2 meters or 6 feet) with people.
• Stay home and self-isolate in the household if you feel ill.
• Do not touch your eyes, nose, or mouth if your hands are not clean.